Guides
Written by the engineers who do the work. Practical, specific to Manchester property, and honest about when a job is not one to attempt yourself.
EmergenciesCall usRoof leak in heavy rain: what to do
Water coming through the ceiling during a storm is frightening, but the roof itself is not a place for you tonight. Here is how to limit the damage inside and what we do when the weather allows.
4 min read
ElectricalCall usBurning smell from a socket
A hot, fishy or burning smell from a socket or switch is an early warning of an electrical fire. There is nothing to try. Stop using it and call. Here is what to do in the meantime.
3 min read
Glazing & SecurityCall usuPVC door won't lock: causes and fixes
When a uPVC door will not lock, it is almost always alignment or the multipoint gearbox. Forcing it makes both worse. Here is how to tell which you have and what a repair involves.
4 min read
ElectricalCall usWhat an EICR covers
An Electrical Installation Condition Report is the formal inspection of a property's fixed wiring. Here is what it tests, what the codes mean, who needs one and how often, and what happens after.
3 min read
Glazing & SecurityCall usLocked out at night: what to do
Being locked out late is more common than you would think and rarely as bad as it feels. Here is what to check before you call, what a locksmith actually does, and how we prove you live there.
3 min read
- ElectricalCall us
Why your electrics keep tripping
A circuit that trips once is a nuisance. One that trips repeatedly is telling you something. Here is what the different trips mean, what is safe to do, and why the answer is not to keep resetting it.
3 min read
Glazing & SecurityCall usWhat to do after a break-in
The hours after a burglary are disorienting. This is the order we suggest: police, safety, evidence, then securing the property properly so you can sleep in it that night.
3 min read
- Glazing & SecurityCall us
Misted double glazing explained
Condensation between the panes means the sealed unit has failed. It is not a fault with the frame, and it does not need a new window. Here is why it happens and what a repair involves.
3 min read
PlumbingSome confidence neededHow to stop a leaking tap
A dripping tap wastes water and money, and it rarely fixes itself. Here is how to isolate it, what is likely to be wrong, and when it is worth calling a plumber rather than a hardware shop.
3 min read
PlumbingCall usWhy your boiler has no hot water
No hot water is one of the most common calls we take. Some causes are trivial, some are not, and a boiler is a gas appliance. Here is what you can safely check and what to leave to us.
4 min read
- Glazing & SecurityCall us
Broken window at night: what to do
A broken window after dark is a safety problem, a security problem and a weather problem at once. Here is how to deal with the glass, keep the house secure, and what we do when we arrive.
3 min read