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pipes and pressure

Plumbers in Manchester

One team for the burst pipe at 2am and the dripping tap you have been meaning to sort. Qualified, insured plumbers covering Manchester, Trafford, Stockport and Salford, with the price agreed before an engineer is dispatched.

Emergency line: Call 07343 065023WhatsApp usBook a daytime visit
60 minutes
Emergency response
24 hours
Emergency line open
Price first
Agreed before dispatch
Plumber repairing pipework beneath a bathroom basin
Prime, on pipes and pressureWater finds the cheapest route out of a house. My job is to get there before it does.
AltrinchamAncoats & Northern QuarterBowdonCheadleChorltonDidsburyHaleHeaton MoorPrestwichSaleWilmslowWorsley
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Right now

Where is the water?

Pick the one closest to what you can see. You get the next two minutes, and the right page. If two apply, call.

Severity key
Emergency: call whatever the time
Urgent: same day if we can
Can wait for a daytime visit

Nothing here replaces the call. If you are not sure, ring and we will talk you through it while the engineer is on the way.

Do this now, then callEmergency

Coming through a ceiling

  1. Step 1Turn the water off at the stopcock
  2. Step 2Switch off lights and sockets in that room at the consumer unit
  3. Step 3Put a bucket under the drip, then call

Turn the water off at the stopcock, switch off the lights and sockets in that room at the consumer unit, and put a bucket under the drip. Then call. This is an emergency whatever the time.

Call 07343 065023Emergency plumberAnswered by a person

Coming through a ceiling: Turn the water off at the stopcock, switch off the lights and sockets in that room at the consumer unit, and put a bucket under the drip. Then call. This is an emergency whatever the time.

Under a sink or behind a toilet: Find the small isolation valve on the pipe and give the screw a quarter turn, or use the stopcock. Put a towel down. If the drip stops, it can usually wait until the morning at the standard rate.

From the boiler or a radiator: Switch the boiler off at the wall, put a container under the leak and note what the pressure gauge says. Most of these are a valve or a pressure relief problem, not a boiler failure.

Pouring from a pipe outside: A trickle from an overflow pipe is a float valve and can wait. Water pouring from a pipe cannot: stopcock first, then call.

A toilet or drain overflowing: Stop using water anywhere in the house and do not flush. Only lift an outside manhole cover if you can do it safely. We clear the blockage and find what caused it.

Nothing here replaces the call. If you are not sure, ring and we will talk you through it while the engineer is on the way.

Plumbing for homes and businesses across Manchester

Prime Fix 24/7 is a Manchester property services company, and plumbing is the trade we are called for most. The same team handles emergency plumber callouts through the night and planned work during the day: leaks and burst pipes, blocked drains, taps and toilets, shower and bathroom repairs, boilers and hot water and maintenance agreements for landlords and letting agents.

Every plumber on the team is qualified and insured, and gas work is carried out only by Gas Safe registered engineers. We tell you the price before anyone is dispatched. Standard hours and out-of-hours rates are set out on our pricing page, and they are not the same, because we would rather be straightforward about that than promise something we cannot keep.

If water is coming through a ceiling right now, stop reading and call 07343 065023. Our guide to what to do when a pipe bursts covers the stopcock and the first ten minutes. For everything else, this page will point you to the right place.

Engineer working on copper pipework in a wall
01 / 04
How we work

How we fix a leak, not patch it

Four stages, the same on a Sunday night as on a Tuesday morning.

  1. 01

    Find it

    Moisture meters, thermal imaging and the water meter tell us whether the leak is on the supply or the heating side and roughly where. Floorboards come up only when we know what is under them.

  2. 02

    Stop it

    Isolate the section, make it safe, get the water back on for the rest of the house. If a permanent repair needs daylight or a part, you have a working home tonight.

  3. 03

    Fix it properly

    The damaged section is replaced, not taped. Joints are made to the standard the insurer expects and the system is pressure-tested before we put anything back.

  4. 04

    Leave it dry and documented

    Photographs of what we found and what we did, and a written record you can send to your insurer.

Scroll

Water finds the cheapest route out

0litresan hour, unattended

A burst 15mm pipe empties this much into a house every hour it runs. It goes through ceilings, into sockets and under floors before anyone sees it.

Call 07343 065023WhatsApp us
60 min
typical emergency response across our priority areas
7
plumbing services under one number
24 h
the line is answered, every day of the year
Gas Safe
registered engineers on every boiler and gas job
Litres a burst pipe can lose in an hour
Emergency line open nowPlumbing emergency now?

Burst pipe, water through a ceiling, no water or a toilet you cannot use. An engineer is on the way within 60 minutes, any hour, and you hear the price before we leave.

within 60 minutestypical responsePrice agreed before dispatch
Call 07343 065023WhatsAppAnswered 24 hours a day, every day.

Registered and insured

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Prime, step 1234 of 4

Tell me what you can see. That is usually enough to price it.

You hear the number before anyone gets in a van.

A marked van, a uniform, and the parts your property is likely to need.

Tested under pressure, tidied up, invoice in your inbox.

Prime, the Prime Fix fox
The process

How a booking works

The same four steps whether it is a dripping tap in Sale or a boiler that has stopped in Bowdon.

  1. Step 1

    Tell us the problem

    Call 07343 065023 or use the contact form. A few questions about the fault, the property and access are usually enough to price the visit.

  2. Step 2

    Agree the price

    You hear the callout fee, the hourly rate and any likely parts before an engineer is booked. If a survey is needed first, we say so.

  3. Step 3

    The engineer attends

    A qualified plumber arrives in the agreed window, in uniform and a marked van, with the parts that property is likely to need.

  4. Step 4

    Fix, test, tidy

    The repair is tested under working pressure, the area is left as we found it and you receive an itemised invoice by email.

Manchester property, and what tends to go wrong with it

A plumber who knows the housing stock saves you time. The Victorian terraces of Chorlton and Levenshulme still carry lead supply pipes and cast iron soil stacks, and original pipe runs sit under suspended timber floors where a slow leak can go unnoticed for months. The 1930s semis of Didsbury, Heaton Moor and Sale have been extended and re-plumbed several times over, which is why a single hot tap can lose pressure after a kitchen was pushed out. New-build apartments in Ancoats and the Northern Quarter run on communal stacks and pressurised systems, where a fault in one flat becomes the neighbour's problem and access means coordinating with a concierge. The larger detached homes in Hale, Bowdon and Altrincham have three or four bathrooms on one boiler, and the first sign of a failing pump is that the top floor runs cold.

We carry the parts these properties need on the van: 15mm and 22mm fittings in compression and push-fit, common thermostatic cartridges, the usual cistern internals, isolation valves and flexible tails. If a boiler needs a manufacturer part, we say so on the day and give you a written price rather than a guess.

Planned work, priced properly

For anything that is not urgent, book a daytime visit and pay the standard rate. Where a job needs a survey before it can be priced, we tell you before the visit whether a diagnostic charge applies. Landlords and letting agents can put a portfolio on a plumbing maintenance agreement with a set response time and one monthly invoice. If your boiler is the problem, our guide to why your boiler has no hot water explains the checks worth making before you call, and how to stop a leaking tap covers the one job most people can safely do themselves.

Coverage

Plumbers near you

Local pages for the areas we cover most, with the engineers who work there and realistic travel times from our base.

All areas we cover
20 min40 min60 minManchester depotAltrincham30 minAncoats & Northern Quarter8 minBowdon33 minCheadle28 minChorlton18 minDidsbury20 minHale32 minHeaton Moor22 minPrestwich20 minSale25 minWilmslow40 minWorsley28 min
FAQ

Plumbing questions

Prime says: Still stuck? Call 07343 065023
Prime, the Prime Fix foxAsk me anythingQuestion 01 of 05Question 02 of 05Question 03 of 05Question 04 of 05Question 05 of 05
01Do you charge more in the evening or at weekends?

Yes. Out-of-hours callouts cost more than daytime visits, and we would rather say so plainly than promise parity we cannot honour. Standard hours, out-of-hours rates, the callout fee and what it includes are all set out on our pricing page. Whatever the time, you hear the price on the phone before an engineer is dispatched, and nothing is added without your agreement.

02Are your plumbers Gas Safe registered?

Any work on a gas boiler, gas pipework or a gas appliance is carried out only by an engineer on the Gas Safe Register, and you are welcome to ask to see their card at the door. General plumbing such as leaks, drains, taps and toilets does not require gas registration, but every plumber on the team is qualified, insured and works to the same standard. Details are on our accreditations page.

03Which areas do your plumbers cover?

Manchester city and its suburbs, including Didsbury, Chorlton, Ancoats and the Northern Quarter, plus Trafford (Altrincham, Hale, Bowdon, Sale), Stockport (Cheadle, Heaton Moor), Salford (Worsley) and Bury (Prestwich). Wilmslow and the Cheshire towns are covered for planned work and, where an engineer is available, for emergencies. If you are unsure, call 07343 065023 and we will tell you honestly.

04Can I book a plumber for a fixed time?

For planned work, yes. We book daytime visits to a two-hour arrival window and the engineer calls when they are on their way. If a job before yours runs over, you hear about it before the window closes rather than after. Emergency work is dispatched to the nearest available plumber, so arrival is quoted as a realistic estimate on the call rather than a fixed slot.

05Do you work with landlords and letting agents?

A large part of our daytime work is for landlords, letting agents and block managers across Greater Manchester. We can attend one-off repairs with tenant liaison handled by us, or put a portfolio on a plumbing maintenance agreement with an agreed response time and a single monthly invoice. The landlords section explains how that works.

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